All our development and software testing processes are running while adhering to highly effective methodologies including Agile, Scrum, DevOps, and other methodologies to meet the highest KPIs for your project. We document all the operations required to handle the development of your digital product.

To start with, we review project requirements from the client, we get them analyzed and then inform you of the estimation results.

Once you are fine with the cost and time, the next step would be to create a project report document and a proposal. Our business analyst will prepare this and then we send you the same for review. Once everything has been finalized we would then take the project to the next stage, which is the development stage.

We evaluate the result after every two weeks, we test our work (we conduct both development and acceptance tests), we present it to you, we apply your feedback so you know you get what you are paying for.

You would retain full control over all stages in the development life cycle of your project. You can monitor the process through regular calls, track the status and exercise of every task.

We would inform you of the progress in regard to the project roadmap. We divide our entire work into sprints for ease of tracking and so you can make changes in the scope at any stage.

If you aren’t satisfied with our work we will organize a series of meetings to discuss all the problems and ways to solve them properly and in the shortest time available.

You are able to track and make comments on each task, review the progress of coding and communicate closely with your Project Manager to ensure that product development is running the way you need.

We will continue our reworking and testing of your project until you are satisfied with our work.

In the initial stages of software development, we reserve up to 36 hours per month for your product support. Even after launching your product our QA engineer provides manual and automated testing of your and reports your and that our developers fix in an immediate way.

After 3 months of project development, the client is moved to the service desk. Here you have access to key management personnel to escalate any issue you probably might get within your product.

Depending on the priority of the issue, your request can be resolved within 24 hours in case of high urgency so as to match its priority.